Clarus Telecom India Pvt Ltd

Greetings From Clarus Telecom India Pvt. Ltd.

We are hiring for Process Associate (CCE) /Senior Process Associate (Sr. CCE)/Supervisor for our International Voice Process – US Campaigns- US Website Process Voice process.

Opportunity for freshers/experienced to build their career and grow with the leading IT/ITES Service Provider.

Immediate Joiners Preferred.

Required :

· Fluency in English

· Good Communication skills

· Comfortable to work in Night Shifts

· Positive Attitude

· Pleasing Personality

· Candidates having experience in International Voice Process will be preferred

Salary : Best In Industry

Perks :

· Fixed Salary + Unlimited Incentives

· 5 days working [Saturday-Sunday fixed off]

· Unlimited Incentives based on performance

· Assured hikes for candidates with relevant experience

· Maintaining a positive, empathetic and professional attitude toward customers at all times.

· Responding promptly to customer inquiries.

· Communicating with customers through various channels.

· Acknowledging and resolving customer complaints.

· Knowing our products inside and out so that you can answer questions.

· Processing orders, forms, applications, and requests.

· Keeping records of customer interactions, transactions, comments and complaints.

· Communicating and coordinating with colleagues as necessary.

· Providing feedback on the efficiency of the customer service process.

· Managing a team of junior customer service representatives.

· Ensure customer satisfaction and provide professional customer support.


Tagged as: BPO, call center, CCE, fresher, Job Openings In Kolkata, Openings In Kolkata, process associate, Process Associate Job, Process Associate Job Openings, Process Associate Job Openings In Kolkata, Process Associate Jobs, Process Associate Jobs In Kolkata, web consultant

Job Overview