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Clarus Telecom India Pvt Ltd

Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for International Voice Process ( BPO Call Center ) with best salary offered (Salary starts from Rs. 12,000/- to Rs. 24,000/- ) plus incentive.

Opportunity for freshers/experienced to build their career and grow with the leading IT/ITES Service Provider.

Required :

· Fluency in English

· Good Communication skills

· Comfortable to work in Night Shifts

· Positive Attitude

· Pleasing Personality

· Candidates having experience in International Voice Process will be preferred

Salary : Best In Industry **

Perks :

· Fixed Salary + Unlimited Incentives

· 5 days working [Saturday-Sunday fixed off]

· Unlimited Incentives based on performance

· Assured hikes for candidates with relevant experience

Responsibilities:
· Maintaining a positive, empathetic and professional attitude toward customers at all times.

· Responding promptly to customer inquiries.

· Communicating with customers through various channels.

· Acknowledging and resolving customer complaints.

· Knowing our products inside and out so that you can answer questions.

· Processing orders, forms, applications, and requests.

· Keeping records of customer interactions, transactions, comments and complaints.

· Communicating and coordinating with colleagues as necessary.

· Providing feedback on the efficiency of the customer service process.

· Managing a team of junior customer service representatives.

· Ensure customer satisfaction and provide professional customer support.

 

Tagged as: BPO, call center, Call Center Job Openings, Call Center Job Openings In Kolkata, Call Center Jobs In Kolkata, customer care, Job Openings In Kolkata, Openings In Kolkata, outbound, voice process

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