Role and Responsibilities
Essential Job Functions
Conduct Part 135 Audits on Operation Specifications, Training Programs, Checklist, SOPs, Maneuvers, Check Airman, Instructor list, Ops-Specs database, Stars, etc.
Maintaining and uploading manuals and other required documents for approx. 80+ certificates.
Onboarding new 135 operators, to include receipt of all manuals and documents.
Run reservation reports and work 135 dashboard for upcoming training
Thoroughly audit incoming documents to ensure accuracy and currency in accordance with FAA regulations
Resolve conflict reports.
Develop and maintain systems required to maintain current Instructor/Check Airman/ TCE records of training; and status of all required manuals, checklist and other certificate holder documents.
Assist with 135 operators’ 24 month audits, as scheduled by the operator or as seen fit
Notice to operators when instructor changes occur and assist training managers with nominating replacements
Identify compliance issues regarding documents that require follow up or investigation
Cross train on various functions within Regulatory Compliance to assist coworkers and identify process improvement opportunities.
Maintain a suspense system to ensure training program manuals are current and in compliance with FAA regulations
Auditing co-worker’s documents
Utilize the computerized record keeping systems, compile date and prepare reports for operators
Discuss and attend meetings involving but not limited to compliance issues and new compliance regulations
Conduct meetings with training managers for updated check airman information
Work on special projects as needed.
Participate in Learning Center Safety Management Systems (Online Training Courses): supporting and promoting the safety culture, new department trainings, and updates in regulations/systems.
Assist with answering phone calls as well as making phone calls to operators as well as other employees in the company
Serve as a point of contact for operators and employees to communicate with each other seeking clarification on issues or dilemmas
Create and document in a shared location the processes required to administer the responsibilities as outlined above.
Education & Experience Requirements:
High School Diploma (or equivalent) required; College Degree preferred
Aviation knowledge and experience working with US FAA Regulations for Part 135 operations a plus
Knowledge of FAR Parts 61, 91, 121, 135 Appendix E & F, CAE’s Operations Manual and Knowledge of FAA Order 8400.10 preferred
Thorough knowledge and understanding of all applicable FAA regulations .
Knowledge, Skills, and Abilities:
Ability to maintain a professional and high-standard decorum especially when communicating with Regulators and peers
Excellent customer service skills internal and external customers
Excellent verbal and written communications skills
Ability to pick up quickly on new process and regulations
Organized and a team player with ability to maintain composure under pressure
Punctual, professional, diligent
Ability to multi-task, self-motivator who can complete tasks with minimal supervision
Knowledge and experience using Microsoft Windows, Excel, PowerPoint, Word, Adobe Acrobat, SalesForce and Internet Explorer programs
Ability to possess and maintain a great amount of attention to detail
Ability to work with modern communications tool such as MS Communicator, Webex, dial-in conference calls, SharePoint, internet, etc.