Role and Responsibilities:
Works as part of a team dedicated to providing aircraft technical training on products manufactured by Bombardier Aerospace. Use extensive aviation maintenance experience, technical training experience, and varied computer skills (text & graphics), to develop, deliver, and maintain state of the art multi-media and computer-assisted courseware packages. This position is customer-facing and is focused on identifying and supporting customers’ needs and requests. Provides training to the customers at varied locations and manages and resolves a broad range of issues in an autonomous manner. Delivers aircraft system training in areas of expertise using a variety of instructional training aids in the classroom environment including the use of multimedia presentations (videos, slides, Power Point), aircraft components and aircraft simulators
4 years related work experience in aviation maintenance and formal instructor training or practical experience delivering training
Bachelors degree in aerospace or equivalent training required
Working knowledge of mechanical / electronic/ avionics aircraft systems related to area of responsibility as well as prior instructional experience
Ability to resolve customer instructional issues autonomously
Working knowledge in a variety of computer software programs, (Windows 2000 Suite, PowerPoint, MS Word, Framemaker, MS Photo Editor) in order to develop, revise and deliver training material and presentations.