Role and Responsibilities:
The Technical Writer works out of Ft. Meade Maryland at National Security Agency (NSA) supporting the Enterprise Program Management (EPM III) contract. The customer’s mission is to acquire and sustain capabilities, systems, products, and services through a disciplined, yet agile, process that enables end users to provide and protect vital information for the nation.
The Technical Writer is responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation. Writes and edits technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation. Creates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets,
technical drawings, and consultations with technical personnel and other available resources.
Essential Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Understand basic concepts (to include basic grammar concepts); responsible for writing technical copy for various types of documents for a program/project
Prepare and maintain operations documentation, user guides, manuals and
Gather technical information; prepares written text
Maintain a current internal documentation library
Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio
Prepare reports, responses, and briefings targeted to a wide range of audiences
Work with developers to produce quality documentation and training materials
Coordinate layout and design of documents
Work on all phases of documentation
Under general direction, write technical copy for various types of documents for a
program/project of similar complexity
Apply concepts for technical writing based on engineering drawings, technical information from
engineering documentation, consultations with engineers and subject matter experts, and other
Produce defense acquisition documentation, user manuals, training manuals, and other
documentation utilized by the end-user community of DoD electronic equipment and systems
Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information
Research highly technical subject matter, organizes information from multiples sources, and
express technical information in written form that is comprehensible to a wide audience of readers
Produce technical documentation for Cryptologic programs or projects developing analytic
Apply technical manual standard NSA DS-89 to work products
Work independently preparing and maintaining highly complex systems, programming and
operations documentation, procedures and methods
Provide expert oversight of technical writing and editing to all phases of acquisition and
technical documentation for the Program, Project, or Contract
Act as project leader for projects with complex or voluminous documentation and may provide
or coordinate special documentation services as required
Review work products of others for compliance with technical manual NSA Data Standard (DS)-
Other duties assigned by management
Qualifications and Education Requirements:
Eight (8) years’ experience as a Technical Writer in programs and contracts of similar scope, type, and complexity is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required. A Master’s degree may be substituted for two (2) years of experience, reducing the requirement to six (6) years of experience. Four (4) years of additional TW experience may be substituted for a bachelor’s degree.
Clearance: TS/SCI CI Poly.